Support 資源s
So you've started using OpenOffice.org. Wonderful! Chances are you may have questions about problems you 遭遇(する) in the ソフトウェア or want to learn more about it. There are a number of ways you can get help with the ソフトウェア. Visit our OpenOffice.org Support Home for more (警察などへの)密告,告訴(状) on getting help with OpenOffice.org
To find (警察などへの)密告,告訴(状), 資源s, and much more in your native language, please visit the NLC projet page.
Download troubles
There are さまざまな 報告(する)/憶測s from 使用者s on our mailinglist that they have problems downloading OpenOffice.org using Safari the default browser for Mac OS X. Safari isn't 有能な of 直接/まっすぐに downloading from FTP servers so Safari passes download requests for とじ込み/提出するs from a FTP server through to the Finder, the Finder connects to the FTP server and fails. This may be a bug in Mac OS X 10.3.x and 10.4.x which cannot be solved by OpenOffice.org developers.
There are two known 解答s:
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Even though the Finder has problems with passed through downloads from Safari the download often 作品 when you copy the download url to the clipboard, switch to the Finder->Go->Connect to Server and paste the url in the empty line below Server Adress. Click "Connect" and the see if the Finder now connects to the download server.
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Mozilla/Gecko based browsers like Firefox or Camino are 有能な of 直接/まっすぐに downloading from FTP servers.
As the とじ込み/提出する is downloaded, you will see the icon of the Disk Image (dmg) とじ込み/提出する appear. When the download is finished, 簡単に 二塁打 click on the icon of the "dmg" とじ込み/提出する, and drag the OpenOffice.org "Icon" in your 使用/適用s folder.
OpenOffice.org X11 How-To
There is a small how-to 任命する/導入する and use X11 and OpenOffice.org Mac OS X 利用できる in
FAQ
For any other 取り付け・設備 or mac-明確な/細部 question visit this page. There are the 最新の news and (警察などへの)密告,告訴(状)s on known OpenOffice.org Mac OS X (X11) 問題/発行するs and problems.
Mailinglist
If you still can't find your answer there, try the に引き続いて community staffed mailinglist: 使用者s@openoffice.apache.org
To make life easier for yourself and other volunteers on the mailinglist please subscribe to the mailinglist. ーするために do so send a blank email to this 演説(する)/住所 wait for the daemon to answer you. Now answer the mail the mailinglist daemon sent to you yourself by 圧力(をかける)ing the reply button in your mailer. After the second 確定/確認 your able to 地位,任命する and receive mails from 使用者s@openoffice.apache.org
ーするために make life easier for both end-使用者s and developers we decided to move end-使用者 support to the 事業/計画(する) wide 使用者s mailinglist while mac porting remains the mailinglist for OpenOffice.org mac 開発.
Remember, these are staffed by volunteers who 寄付する their time to help 使用者s, so be 患者 and polite:
Online Help and 手動式のs
One of the quickest 言及/関連s to get to is the OpenOffice.org Online Help (under the Help menu). This online help 含む/封じ込めるs a 徹底的な description of the 使用/適用.
You can also go to your 地元の bookstore and 選ぶ up several 調書をとる/予約するs such as the OpenOffice.org 資源 道具 and StarOffice Companion. While these 調書をとる/予約するs are not 明確な/細部 to Mac OS X, OpenOffice.org on Mac OS X is nearly 同一の to all other 壇・綱領・公約s and these 調書をとる/予約するs will still be 価値のある 言及/関連s.
If you get help from any of these places, please consider helping out by browsing through them from time to time and answering questions to which you know or learned the answers. Support, too, is an 成果/努力 that needs
Paid Support
If you 要求する 商業の support, you may want to check out some of the 商業の OpenOffice.org support providers. Be aware that not all may 供給する 援助 with Mac OS X, however, so be sure to check to make sure they support the Mac OS X plat form..
とじ込み/提出するing Bugs
承認する, say you've 設立する a glitch in the ソフトウェア (a bug, like the ソフトウェア 衝突,墜落s when 開始 this 確かな とじ込み/提出する) and 港/避難所't been able to find an answer in any of the support 資源s. The next step is to とじ込み/提出する an 問題/発行する about it. See the IssueZilla page for more (警察などへの)密告,告訴(状) about what a proper 報告(する)/憶測 should 含む/封じ込める and where to とじ込み/提出する it. Mac-明確な/細部 bugs should be とじ込み/提出するd against the porting 事業/計画(する).
Last updated by $Author: smsm1 $ on $Date: 2007/02/11 01:26:04 $

